Terms & Conditions

By playing at BingoFlash, the customer represents and warrants that he/she completely understands and agrees to comply with these Terms and Conditions.

BingoFlash is the trade name of the Company, and the customers don't obtain rights to such terms, nor any other terms, graphics, text, concepts or methodologies, by using the Web site and the material contained therein.

Mentioned below, are BingoFlash's terms. Customers should read them thoroughly to ensure that he/she completely understand the conditions and are ready to abide by them. Customers should pursue the advice of a local legal official in case he/she has questions regarding his/her rights and obligations when agreeing to this arrangement.

To maintain and secure the customer's sensitive and personal data, we employ the most modern and superior methods, thereby ensuring the customer's protection. These include transmission of sensitive details to and from the client application, encryption of the user name and password information, and transfer of data from our servers.

BingoFlash reserves the right to limit and/or refuse wagers placed on its website by the customer. We also reserve the right to deny any game bonus for any reason at our sole discretion. In case of abuse, the customer's account may be terminated, and they will no longer be allowed to use BingoFlash.

BingoFlash's verdict vis-à-vis any wager or winnings dispute shall be conclusive and binding.

Customers are responsible for the payment of taxes and/or fees applicable to earnings produced from the use of the software. They are expected to maintain and report the earnings to their respective local authorities should the prizes be taxable in their place of residence.

BingoFlash reserves the right to review the transaction records and logs at any time, for any reason whatsoever. If it appears that customers are participating in strategies that BingoFlash, in its sole discretion, perceives to be abusive, BingoFlash reserves the right to cancel the rights of such customer to the promotion; any winnings related to the abuse of said promotion shall be forfeit.

Customers may not engage in abusive strategies. BingoFlash reserves the right to review transaction details & logs at any time; therefore, BingoFlash may annul any bonus or promotion as well as any winnings related to the same.

The terms and conditions of any of our offers are subject to future modification. It is the customer's responsibility to regularly review if alterations and updates are made.

Use of BingoFlash's software constitutes agreement on the part of the customers to receive occasional promotional e-mails from BingoFlash & our associates.

Customers should be aware that instant billing of their credit cards after a deposit/purchase is a given.

Some of our processors pre-approve transactions and then process the transactions in a batch process later. If transactions happen to be declined at that time of it being processed, and if there are earnings generated from a pre-approved deposit, earnings from that transaction will become void.

BingoFlash suggests that customers keep a copy of all of their transaction details, game rules, payment plans and the latest version of the website rules, terms and conditions. Customers should keep these handy in order to avoid future misunderstandings and conflicts.

Customers must read, comprehend and agree to the above mentioned terms and conditions before using BingoFlash's software.

Privacy and Contact

When creating an account or during the registration to any of our promotions, the information provided by our customers will be kept in complete confidentiality. The customer may receive various notices from BingoFlash and/or its partners. The customer has the right to unsubscribe to these notifications when he/she wishes to do so.

Wagers

All bingo card purchases or wagers placed are final. The customer agrees to accept all outcomes from the game results as received in the client's application from BingoFlash's game server. BingoFlash's random number generator software determines the outcome of the game and the customer accepts and agrees to the results of this system.

Indemnification:

Relating to all of the costs, expenses, liabilities and damages that may arise as a result of: (i) the customer's entry, use or reuse of the website, (ii) the customer's use of any materials at the website, (iii) the customer's entry, use or reuse of the BingoFlash's server, (iv) the customer's participation in the Game, or (v) the customer's acceptance of any prize. The customer hereby agrees to hold the company, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of his/her participation in BingoFlash services.

In regards to the customer's legal right to play in BingoFlash, neither BingoFlash nor any of BingoFlash's employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents or retailers offer any representation of warranty, whether implicit or explicit. Furthermore, neither BingoFlash nor any of the above mentioned parties claim or been seen to claim authorization to make any such representations or warranties.

In case of any disagreement between the customer and the website, the BingoFlash management team's decision will be final.

Documents required Section:

Deposits using a Credit or Debit Card:

  • Photo Identity Card.
  • Utility bill.
  • Front and Back of credit or debit card(s). The CVV (last 3 digits at the back of card) number of the cards may be blocked, covered or otherwise concealed.
  • Authorization form for the card(s) duly filled and signed. ( Download Authorization form )

Deposit using other deposit option:

  • Photo Identity Card.
  • Utility bill.

Note:

The personal details entered when making deposits MUST match the details listed in the customer's account profile (name, address, phone number and email address). Updated documents must to be supplied every 6 months, if applicable. Invalid information will result in the termination of the account and forfeiture of all earnings. The documents can be sent, toll free for U.S. residents, via fax to (866) 878-2214; scanned and uploaded by logging into bingo account by clicking on UPLOAD DOCUMENTS in the MY ACCOUNT section of the website; or emailed to [email protected] with a copy to [email protected].

Customers must contact Live Help to inform themselves of all the applicable documents needed for withdrawal processing. After sending the documents, the customers can confirm the receipt of the documents and whether or not those same documents are legible by contacting Live Help after 48 hours.

Household Accounts:

In special cases, two or more people within the same household may open accounts without it being considered as duplicates. For an account to be considered as a household account, the original account MUST be an active depositor and have contacted our customer support staff notifying them that a household account is about to be opened.

All of the necessary documentation must have been received in the original account prior to requesting a household account procedure. As well, additional documentation for the new account as well as an explanation as to the nature of the relationship between both account holders must also be provided.

Withdrawal Restrictions for Household Accounts

When one of the accounts within the same household requests a withdrawal, all accounts included within that same household will be subject to bonus restrictions and ineligibility. This is a temporary situation that will be reversed after a seven (7) day period from the withdrawal date or if a deposit is made into any of the household accounts at any time during this period.

Country Based Restrictions

Depending on the customer's country of residence, restrictions may apply for casino playing, the use of bonuses, free chips and/or deposits via credit card. BingoFlash reserves the right to change these restrictions on an individual basis. Carefully go through the rules that may apply.

You may view all country restrictions in this PDF document or you can download it in MS Word format.

Customers can contact us in order to receive information regarding any country based restriction(s). BingoFlash shall assess your account and make the final call based on your case.

Registration and Participation Policy:

Customers must be at least 21 years of age or older to play at BingoFlash.

Customers that use false or misleading personal information during registration will have their accounts closed and their earnings will be forfeit.

Customers are allowed to only have one account per household, shared computer, physical address and/ or internet connection. If you wish to open multiple accounts, please send a mail to [email protected] or contact LiveHelp. It is mandatory to request this special permission in writing in order to authorize any additional accounts.

In case of a system malfunction, BingoFlash will refund all of the bets placed on the game. In which case BingoFlash will be under no obligation to pay customers who take advantage of these occurrences and an alternative award may be determined on a case by case basis.

Customers are responsible for ensuring that they read, understand and comply with all of the website's rules and any applicable national and/or international laws and regulations.

The management team reserves the right to terminate any customer account at any time, without notice, if the customer is found to be violating any of the site's rules. Consequently, the customer's account will be closed and all earnings will be forfeit.

The management team reserves the right to edit the website or promotional rules, terms and conditions without prior notice to the customer. Customers should check the rules, terms and conditions regularly for updates.

The purchase of all bingo cards and/or game wagers is final.

It is the customer's responsibility to keep their account information and password secure at all times, ensuring the prevention of any unauthorized use of the same. Therefore the customer accepts full responsibility for any damages which may be caused by the use or misuse of the customer's account. In case of any dispute, the management team's decision will be final.

Verification:

To verify their account information, customers can either call us toll free from the US or Canada at 1-877-234-9283 or they can request a verification call from us.