Game Rules and Operating Policies
1. Introduction to the Rules
BingoFlash (hereinafter known as "BF") game rules and operating policies (hereinafter known as "Participating Rules") govern all players' participation in any BF game (hereinafter the "Game"). Please read the Participating Rules carefully. Each time you enter our website with the intention of playing any games offered by BF, you are confirming your full understanding and acceptance of the Participating Rules. In the event that you have any questions about the Participating Rules, please contact our support operation for clarifications.2. Re-Deposit Bonus Rules
At BF we pay out more deposit bonuses than any other Bingo site online. Loyalty program will reward Players up to 400% deposit bonus as follows:| Re-Deposit Amount ($) | Re-Deposit Bonus (%) |
| New sign-up (initial deposit) | 250% Plus 50% Cash Back* |
| < $50 | 75% Plus Loyalty bonus |
| >= $50 to < $75 | 100% Plus Loyalty bonus |
| >= $75 to <$ 100 | 125% Plus Loyalty bonus |
| >= $100 to < $250 | 200% Plus Loyalty bonus |
| >= $250 to <= $500 | 225% Plus Loyalty bonus |
| > $500 | 300% Plus Loyalty bonus |
| Level | Percentage | Points Required |
| Level 1 | 250% | 0 |
| Level 2 | 10% | 2-1000 |
| Level 3 | 20% | 1001-1500 |
| Level 4 | 30% | 1501-2000 |
| Level 5 | 40% | 2001-2500 |
| Level 6 | 50% | 2501-3000 |
| Level 7 | 60% | 3001-4000 |
| Level 8 | 70% | 4001-5000 |
| Level 9 | 80% | 5001-6500 |
| Level 10 | 100% | 6500-onwards |
*Cash Back can only be granted if the account balance is zero (0) and there are no pending payouts. How to Earn Points
| $5 spent on Bingo Games | Earns 1 Point |
| $10 spent on Pull Tabs | Earns 1 Point |
| $30 spent on Keno | Earns 1 Point |
| $50 spent on Video Poker | Earns 1 Point |
| $100 spent on Slots | Earns 1 Point |
| $200 spent on Black Jack/Roulette | Earns 1 Point |
In order to be fair to all our loyal and long time players, loyalty points will be based on total lifetime wagering. You will receive 1 point for every $5 wagered on bingo games, which means that if you have a lifetime total wagered amount of $5000 you will receive 1000 points!
Please note: You do not need to visit Live Help or send a ticket to get your Loyalty Bonus. It is automatically put in your account. However, you do have to send in a ticket or go to live help for a specified bonus on your Re-Deposits !!!
3. Chat Game Rules for Bonus Compensation
Chat room Bonus Bucks are available to only those who are playing Bingo in the same game streams that the chat game is being offered at. The winner must be an active player playing Bingo cards within the chat game and should have made a minimum $25 deposit within the last 7 days to be eligible for chat game Bonus Bucks or any other form of chat game compensation.Chat room Bonus Bucks are awarded at the discretion of the Chat Hosts according to preset guidelines. As with all Bonus Bucks, chat room Bonus Bucks are neither redeemable nor transferable. However, winnings from all Bonus Bucks are redeemable.
If a player has not made a deposit in 7 days prior to the Bonus buck being awarded, any awarded bb’s will not be credited into his/her account, however can be carried forward and can be credited after the fresh deposit is made.
4. Withdrawal Rules
- 1. Your Deposit plus Bonus plus chat BBs earned must be wagered three (3) times on Bingo games or thirty (30) times on Casino Games before being eligible to request a withdrawal if the wagering requirement is not specifically mentioned in the promotion.
- 2. Minimum withdrawal request is $100. ALL withdrawal requests below $100 will be rejected. Maximum withdrawal limit on bingo and casino game winnings is $1250 per week.
- 3. There must be a deposit of minimum $20 in your account
- 4. Player(s) can carry forward or withdraw winnings coming from Free Sign-up Bonus limited to a maximum of $50*.
- 5. Withdrawal requests are processed on Tuesdays and Thursdays. Only depositing player(s) can request withdrawal.
- 6. Verification: Either you have call on phone to verify your account or you have received our verification call.
- 7. Winnings derived from any complimentary promotional Bonus Bucks (except for free sign-up bonus) received by the Player are not eligible for withdrawal.
- 8. Once a payout is requested, Player will forfeit all BB's left in their account up to the value of the remaining cash balance. In case of withdrawal not being approved the lost BB's would be returned to the bingo account. Example: A Player "x" has $370 cash in account and $250 BB's. Player withdraws $200 cash leaving $170 cash in account. Player's BB's will be reduced to 170.
- 9. Subsequent withdrawal request will be considered upon completion of the current pending withdrawal if any.
- 10. In order to ensure the withdrawal amount reaches the right person, all players making their first withdrawal MUST send us the applicable documents supporting the deposit method used and the account details furnished on our site.
Documents required for withdrawal:
Deposits using Credit Card :
- 1. Photo Identity Card.
- 2. Utility bill. (If your Identity card has the same address which matches with our records. You need not send Utility bill.)
- 3. Copy of Front and Back of the credit card(s). The CVV (last 3-digits at the back of your card) number of the cards MUST be omitted / concealed.
- 4. Deposit Authorization form for the card(s) used, dully filled and signed.
Deposit using other option (Neteller etc):
- 1. Photo Identity Card.
- 2. Utility bill. (If your Identity card has the same address which matches with our records. You need not send Utility bill.)
- 11. Approved withdrawal will be paid within 10 business days. Players will be paid via quickest and most convenient payment methods including checks. Payments made in checks are Account payee checks or Crossed checks. Player(s) will have to deposit the check in their bank-account. We want our player(s) to win and withdraw big all the time and get fee exemption. We have drastically reduced withdrawal fee plus there is no fee for withdrawals above $300! The applicable fee in sending withdrawal will be deducted from the withdrawal amount as per the table below:
| Withdrawal Amount | Fee |
| $301 and above | Nil |
| Up to $300 | $25 |
- 12. As per industry standard, withdrawals of $1000 or greater may be subjected to a little longer processing period and paid as scheduled by management.
- 13. Winnings derived from Non-Cashable Bonus (NCB)** will be rejected.
- 14. We recommend that players visit the rules page on a regular basis. Management reserves the right to edit the site Rules without prior notice.
* Player(s) can withdraw winnings coming from Free Sign-up Bonus limited to a maximum of $50. Player’s account will be credited with $50 cash (wagering not applicable on this $50 credit) along with the initial deposit amount and applicable bonus opted by the player. The player has to meet the wagering requirement if applicable for the deposit amount and all associated bonuses including Chat BBs taken by the player from the time of deposit and before making a withdrawal request.
Example1: A Player "P" wins $100 from our free signup-bonus and wants to deposit so as to be able to withdraw his winnings. Player chooses to go for straight deposit (zero % deposit bonus and no-wagering required option) of $20. Player's account will be reset and credited with $50 Cash Plus $20 Cash plus $00.00 bonus. Therefore the player’s has $70 in Cash and can withdraw all $70 if he wishes or can play on to win more and withdraw.
Example2: A Player "Q" wins $100 from our free signup-bonus and wants to deposit to be able to withdraw his winnings. Player chooses to go for a deposit of $20 with 300 % deposit bonus and 3-times Bingo and 30-times Casino games wagering required option. Player's account will be reset and credited with $50 Cash Plus $20 Cash plus $60 bonus (300% of $20). Therefore the player’s has $70 in Cash and $60 in bonus. The player needs to wager $80 ($20 cash + $60 bonus) at lease 3 times on bingo games ($80 X 3=$240) and or 30 times on casino games ($80 X 12 =$960) to be eligible for withdrawl. In case the player has won chat BBs before making a withdrawal request the chat BBs are supposed to be wagered too, 3-times or and 12-times depending on the games played.
** Non-Cashable Bonuses (NCB): In exceptional cases we offer NCB to our loyal Players. Player(s) are requested to re-set there Bingo account by contacting Live Help or exhaust the entire NCB amount before making deposit
***Players playing with NCB cannot win or claim chat BBS.
5. Bonus Buck Rules
At Bingo Flash we give away huge Bonus Bucks than any other online Bingo site. Players may earn FREE Bonus Bucks by making a deposit, participating in chat games, referring friends or by winning various other random game contests.Players may use these FREE Bonus Bucks just like cash to buy Bingo cards.
Players may win real money by using Bonus Bucks. Bonus Bucks cannot be withdrawn.
. Redemption Flowback Rules
Canceled cash-out requests or redemption flow-backs - where player's funds are returned to their accounts, are not regarded as new deposits and will not be eligible for Bonus Buck deposit credits.7. Cost of Playing Bingo Flash
A player may elect to purchase individual Bingo cards from $0.05 to $0.25 US per card. Players may purchase as few as 1 (one) card to participate in a Bingo game. Players may purchase up to the maximum amount of cards allowed per individual game.8. Claiming Prizes
Game Prizes are automatically deposited into Player’s Account cash balance. Players who wish to claim their prize money must request a "payout". This can be done by visiting the Players Area and selecting the Payout Request link.9. Participation Rules
To participate in a Game a Players must be 21 years of age or older. Players must register with Bingo Flash by correctly completing the registration details and offering a full name, address, city, zip code or postal code, state or province, country, e-mail address and correct telephone number. For any subsequent participation, a Player must login with their Player ID/Alias (provided by BF) and the Player password.- * Games will be offered at approximately two minutes after completion of a previous game. Bingo Flash has exclusive authority to modify the Game schedule without prior notice.
- * Any Player who wins a Game Prize may be transmitted a reference number which will identify a specific win. The Player is responsible for the preserving of any reference numbers provided.
- * In the event that there is a discrepancy between the Game Variation as it is recorded in Bingo Flash’s database, and that recorded by the Player, the Calls recorded in the Bingo Flash game server shall be considered valid.
- * If for any reason payment is not received by Bingo Flash, the purchase will be void. Bingo Flash reserves the right to limit any Player's participation in a Game, particularly in the event that a purchase is rendered void.
- * Any Game Prizes won by the Player will automatically be deposited into the Player’s Account.
- * Players may request a Payout only under the following conditions: Withdrawal requests cannot exceed the Player Account cash balance. Bingo Flash reserves the right to withhold any such payments until all financial transactions have been settled and cleared.
- * Players may request a payout if they wish to close their Players account. Any unpaid or outstanding charges will be subtracted from their account balance in the event of charge backs.
- * In ALL cases, Bingo Flash reserves the right to withhold any such payments until all financial transactions have been settled and cleared.
- * Players are only allowed to register once. Multiple accounts are strictly forbidden and will result in all Player’s accounts being disabled. Players are limited to a maximum of two accounts per household.
- * Employees of Bingo Flash are prohibited from participating in a Game.
10. General Site Rules
Always Provide Valid Information. Player acknowledges that if any of the information that he/she provides to Bingo Flash is false or incomplete this agreement will be void and all winnings forfeited, and also he/she will be liable to Bingo Flash for any damages and costs suffered as a result.Bonus Abuse will not be tolerated. Bingo Flash reserves the right to refuse or rescind the Bonus for any reason including, but not restricted to, player abuse. In case of abuse, Bingo Flash reserves the right to discontinue player's membership and to prevent the player from accessing Bingo Flash in the future.
At BingoFlash we allow only one (1) account per household, shared computer, physical address and/ or internet connection. In case multiple accounts are found, management will close all identical accounts and all winnings will be forfeited.
Limited Access to Bingo Flash: We reserve the right to limit the access of Bingo Flash to any persons for any reason that Bingo Flash deems necessary. Players are automatically and without notice prohibited from playing at Bingo Flash if any of the following apply:
Minors and anyone under the age of 21
- * Any Player with missing or inaccurate information provided to Bingo Flash concerning himself/herself or his/her Account.
- * Any employee, consultant, licensee, distributor, affiliate, advertiser, marketer, media partner, promoter, retailer of Bingo Flash or members of the immediate families of any of the foregoing.
- * Any person playing on behalf of an individual that is not allowed to play on the Bingo Flash site.
- * Any person not abiding by Bingo Flash game Rules.
- * Any individual from a jurisdiction in which gaming is unlawful. Participation in gaming and the activities at our casino is only open to persons living in jurisdictions where such participation is legal and not prohibited. Please check with your local jurisdiction.
- * Citizens from the following locations are prohibited from playing for real wagers at Bingo Flash. We apologize to the customers from the countries detailed below for the inconvenience caused. The countries are: Albania, Armenia, Azerbaijan, Belarus, Byelorussia, Bosnia, Bosnia and Herzegovina, Bulgaria, Costa Rica, Croatia, Czech Republic, Estonia, Herzegovina, Hungary, Turkey, Iraq, Iran, Pakistan, Afghanistan, Myanmar, Zimbabwe, Denmark, Indonesia, Kosovo, Latvia, Lithuania, Malaysia, Moldova, Montenegro, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, Ukraine and Yugoslavia. We reserve the right to refuse or limit any wager without prior notice.
11. Fairness Statement
At Bingo Flash we strive to deliver the best and fairest online gaming experience to our valued Players.Our systems have been designed to ensure that all games have random winners and that all games are completely fair for all participants. The following is a description of each game sequence outlining the random nature of each number generated and the selection of the winning card combination:
The Game Server Starts a New game by selecting the Game pattern for the next game.
- * The Game server enables player card purchasing.
- * The Players manually select their game cards from a deck of 30,000 unique Bingo cards.
- * Players purchase their desired cards. The purchase requests are sent to the game server.
- * The game server receives the purchase requests from the players and enters their selected cards into the game. The server sends an acknowledgment back to the player telling the player that their cards have been purchased, and entered into the game.
- * 10 Seconds before game start time the game server suspends further card purchasing.
- * The game server then generates 75 numbers between 1 and 75 using the systems random number generator.
- * The game server then systematically applies the random calls to each of the player purchased Bingo cards and cross checks each card with the winning pattern. With this procedure the game server has now determined the number of winning Bingo cards in the deck of player purchased cards and at which call the cards have won.
- * The game server then broadcasts all of the calls to the players game clients (both Java & windows version)
- * The player's game client software receives this information and begins calling the numbers.
- * Calls are presented to the user every ten seconds.
- * Players can then play and chat with other players knowing that in the event of any system, or telecommunications interruption their cards have been fairly entered into the game and that in each case the true game winner (or winners) will be awarded the prize.
The 75 calls for the game are generated randomly AFTER all card sales have closed. In this way, players can be assured that each and every game at Bingo Flash is fair and balanced.
12. Definitions and Terminology
A Player Is a person who registers to play at Bingo Flash by filling out our registration form with the required information, correctly completed, and makes a Purchase.- * A Purchase occurs after a Player enters Bingo Flash website and Purchases Bingo card(s) from funds that has been deposited in a Players Account by the Player. When a Player elects to deposit funds into their Player Account by one of our e-commerce systems, the Purchase must be validated by Bingo Flash and its credit card and other agents. In the event that Purchase is subject to a charge-back, or is otherwise incomplete, the Purchase becomes void. A game Purchase is considered valid if the Players deposit of Cash funds transaction is complete. We can not offer refunds once a Purchase is made. All Purchases are made in United States currency.
- * A Card represents a set of a randomly collected numbers between 1 and 75 (inclusive) organized in 5 columns, 5 row configurations. Until a Card is in play, Players have the option to change the collection of numbers by selecting a new Card. Once a Player accepts the collection of numbers for any Game, the Card becomes valid and In Play.
- * A Sheet represents one (1), two (2), three (3) or four (4) sets of a randomly generated Bingo cards. A player can elect to purchase individual cards from $0.05 to $1.00 US each!
- * A Game is a collection of purchased rows that are valid and in play.
- * A Game Variation is a specified pattern that must be matched on a Player's card in order to win a Game and receive a Prize.
- * A Call is a broadcast message from our Game server, received by your computer containing a randomly generated number between 1 and 75.
- * A Bingo Call is a broadcast message from a Player’s computer, received by Bingo Flash game server identifying that Player as a holder of a Game Variation.
- * In Play will be the term used to describe any Game that has been initialized by our Game server and is receiving calls and communicating with the Game server is in play.
- * A Prize is a cash allotment that is payable to a Player (or Players if there are more than one winner) who identifies to Bingo Flash Site, through a Bingo Call, a match to the Game Variation of a Player Card. Prizes are automatically deposited into a Players Winner Account.
- * The Parties: Bingo Flash and the Player.
- * A Player ID is user name that is assigned to the player by Bingo Flash Site at the time of registration, such used by the parties to uniquely identify a Player.
- * A Player Account is the account in which the Player’s use to deposit funds, use to buy into games, deposit winnings into and request payouts from. Once a Card is In Play, the Game Credit can not be returned to the Player.
13. Disputes
Bingo Flash assures all players (and prospective players) that it has made every effort possible to provide the world's most entertaining, reliable, and honest Bingo game on the Internet. It is our sincere intent to ensure that all of our players are satisfied with the quality and fairness of our games. Every effort possible has been made by Bingo Flash to promptly and impartially resolve all disputes that may arise from the use of our game.Customer satisfaction is our primary goal. As the operators of Bingo Flash, we are determined to provide you our highest level of customer service possible. Our resolve is to consistently provide you with a fair and impartial dispute mechanism in the event that a dispute occurs. The success of our business is dependent on providing you with exceptional customer satisfaction policies. Obviously, happy customers will ensure that we win new customers and that our existing players will continue to come back to enjoy Bingo Flash time and time again.
However, please be advised that in the event of any dispute regarding a participation or a Prize, the decision made by Bingo Flash will be final and binding.
The relationship between the Parties as well as this Agreement are governed by and construed in accordance with the laws of the Government of Costa Rica.
Bingo Flash reserves the right to amend these Rules from time to time and vary them without prior notice.
14. Limits of Liability and Indemnification Statement
This publication is provided as is without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or no infringement.References to services and products are provided as is without warranty of any kind, either expressed or implied. In no event shall Bingo Flash be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. This publication could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein; these changes will be incorporated in new editions of the publication. Bingo Flash may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
